WHATSAPP CONSUMER/BRAND

CONNECTION VALIDATION

Finance/Banks/Circles.

Today's big decisions are made in clicks and swipes and any new experience adds up the currency. Enrich the value of every transaction with personalized, real-time experiences across your platforms.

Customers are enjoying the convenience, ease, and functionality of using an app for financial management.

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Functions to be performed Include:

    • Create account.
    • Request bank statements.
    • Do Deposits/withdraws.
    • Transfer amount.
    • Ticketing.
    • And so much more.

75%
Of adult have Financial accounts

85%
Adoption is strong across all generations

Ksh 3.98
Mobile money transactions

Travel/Hospitality.

What's travel, food, and fun without mobile? These days, it all goes hand in hand. Help guide your customers to better experiences all around with thoughtful, responsive messaging moments in real time.

WhatsApp platform is Always On, Always Connected.

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Functions to be performed Include:

    • Access several services.
    • Make bookings.
    • Check-ins.
    • Make payment.
    • Transfer amount.
    • And so much more.

60%
Of Travelers in Kenya use mobile phone to make bookings.

Ksh 294.6
Billion
Total revenue contributed In 2017.

4.9 Million
beds taken in 2019

E-commerce.

Your customers already have a bit of a habit. Shoppers are buying products on mobile at least once a month. That shows that many have fit this activity into their monthly routines.

Meaning they're more likely to respond to well-integrated platform that makes it easier for them to navigate. Great digital experiences lead to purchases in the real world this include ease of making payment.

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Functions to be performed Include:

    • Make order.
    • Make payment.
    • Request delivery.
    • Rate services.
    • And so much more.

2.61
Million
Online shoppers In Kenya.

Ksh 4.3
Billion
The Communications Authority of Kenya (CA) estimates e-commerce to be worth.

Hospitals

Healthcare organizations should be focused on improving health, lowering cost, providing better access to care and more importantly engage effectively with your patients. You can strengthen their customer relationships using better engage meant platform.

This approach does not replace face-to-face consultation with a doctor, but rather is aimed at complementing it. It intends to free-up general practitioners from dealing with non-life threatening conditions to allow them more time to provide a more in depth examination.

Health and ICT are slowly becoming more interconnected in Kenya. Kenya has proven to be a frontrunner in innovative ICT solutions in general and also in the health sector. It is the only African country with a comprehensive eHealth strategy and the only country in the world with a multi-billion USD turnover of mobile money payments that is more and more being linked to paying for healthcare services.

Telemedicine, Health Management Information Systems, Hospital Information Systems, eLearning and serious gaming are gaining increased attention.

Functions to be performed Include:

    • Process of registration.
    • Make payment.
    • Create wait ticket number.
    • Improving customer satisfaction
    • And so much more.

Ksh 163
Billion
Total Health expenditure 2009/10

A third pay, whereby individuals and households directly paid for their health services or products.

Insurance.

According to the Association of Kenya Insurers (AKI) report, the Kenya’s insurance sector plans to use technology and the digital revolution to push growth and deeper penetration. Customers are becoming more discerning and are utilizing advanced digital platforms. This is an area that will hugely shape how insurance operate in the future. It added that technology will help in capturing millennials who are tech-driven and are reshaping the insurance industry through their attitudes and preferences. They are looking for real-time access, faster and easier ways of transacting, clarity in product information and ease of payment.

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Functions to be performed Include:

    • Register.
    • Make premium payment.
    • Request payment statements.
    • Access insurance services & products.
    • Access customer services.
    • And so much more.

$ 118.2
Million
Kenya’s insurance sector Profits in 2017.

25%
Of Adult have insurance.

Utilities (Electricity, water, airtime etc).

Automate access to services/information to allow customers to quickly make decision calls based on real-time information. By providing a Centralized and comprehensive customer engagement platform where users can make their utility payment.

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Functions to be performed Include:

    • Buy Tokens.
    • Pay water bill.
    • Buy airtime.
    • And so much more.

46.6
Million
Mobile Subscribers

3.5
Million
Pre-paid meters

25%
Of Kenyans access water

3.5
Million
Smart phone airtime