Healthcare organizations should be focused on improving health, lowering cost, providing better access to care and more importantly engage effectively with your patients. You can strengthen their customer relationships using better engage meant platform.
This approach does not replace face-to-face consultation with a doctor, but rather is aimed at complementing it. It intends to free-up general practitioners from dealing with non-life threatening conditions to allow them more time to provide a more in depth examination.
Health and ICT are slowly becoming more interconnected in Kenya. Kenya has proven to be a frontrunner in innovative ICT solutions in general and also in the health sector. It is the only African country with a comprehensive eHealth strategy and the only country in the world with a multi-billion USD turnover of mobile money payments that is more and more being linked to paying for healthcare services.
Telemedicine, Health Management Information Systems, Hospital Information Systems, eLearning and serious gaming are gaining increased attention.